Recently, what release by Chinese consumer society is newest complain statistical report to show, dispute of contract of quality, price, sale becomes household to consume before complaining seniority 3, among them the quality problem of furniture occupied furniture to complain 7 into, decorate material and building achieved 6 into many.
Look from complained category, of consumer complain a domain, already from live model consumption to development model, enjoy model consumptive change, from before attention commodity has become reconciled bad, the commodity to now whether green, environmental protection, safe, the service is good. Complain a key to also be home appliance product from the change such as daily expense general merchandise, dress, decorate, house of car, commodity enjoy model commodity.
Home appliance kind complain rank 2. Electric equipment of family expenses electron kind complain occupy 27.7% what complain gross, be next to general merchandise kind rank 2, 6 belong to quality problem into above. Building and outfit build material kind complain occupy 5.6% what complain gross, rank always complain seniority the 5th. In disappear assist complain statistical report to still show, dispute of contract of quality, price, sale becomes household to consume before complaining seniority 3, quality problem occupies gross 6 into above.